Based on 149 reviews
Best prices and great service.

Outdoor Heat Direct has great customer service and found Caleb especially helpful with getting the best price for the multiple fire bowls that I ordered. The Cazo Concrete fire bowls themselves are beautiful and exactly as described. They were packaged securely and arrived safe. I would definitely use Outdoor Heat Direct again.

First One Arrived Cracked, Replacement Provided Quickly

I ordered one of these along with my fire pit. Unfortunately the lid was cracked essentially in half when it arrived. I contacted OHD and they quickly shipped out an entire replacement unit. Grateful for the excellent customer service, and this is a great way to hide the ugly propane tank. It is very solid and the perfect height to use as an end table for drinks or snacks. Matches my fire pit perfectly.

Incredible Outdoor Centerpiece, Wish flames Were Slightly Taller

This piece is solid as a rock and is a great centerpiece for our backyard living space. We have received countless compliments on it since it arrived. My only complaint is that for as big as this thing is, you would expect the flames to be a little bit higher and put off a little more heat. It is more of an ambiance fire pit than something that will keep you toasty warm unless you are sitting very close to it. Overall very happy with it. I have purchased a heat deflector that is supposed to help direct the hot air outward more for those colder evenings when we still want to use the pit.

Sleek, Modern, and Clean

I purchased the 48" wide, 18" tall, Unity Fire Pit with the black powder coat. This was my first time purchasing a fire pit, and I could not be happier with the support that Outdoor Heat Direct provided.

In my case, I was purchasing this for a roof deck that was up three flights of stairs. I spoke with the customer support team about procuring white glove installation service for this task, and Outdoor Heat Direct was able to promptly deliver a quote for this scope of work. When I decided after to do the lift myself, the customer support team was able to answer all of my questions, such as the weight of the pallet, the weight of the fire pit, and whether any of the componentry could be removed to simplify the lift. When the fire pit came I was pleasantly surprised with how easy it was to lift. We had the fire pit set up and installed within 20 minutes.

The way the item shipped was perfect - the fire pit was protected by layers of foam sheets and plastic wrap, and cabled down securely. The company chosen to deliver the pit was accommodating in my ask to borrow their pallet jack to move it off the sidewalk.

Overall, I could not have asked for a better experience, and although I don't foresee myself buying another fire pit in the near future, I happily recommend this company and do hope I have the chance to use them again.

Fire Pit

Absolutely beautiful looking fire pit. Have not used it yet as it has to be installed . Hoping that it works once connected to natural gas but otherwise looks very well constructed

Cannot Review - Waiting on shipment

Looks great on the website - shipping took rather long. A month longer than what was expected and still waiting. I’d be glad to review when received

Lovely but took forever to receive

This is a very nice fire pit / table. Really adds a casual elegance to this backyard project. But it did take way longer tan indicate to receive this piece. Also it looked a bit rough when it arrived - like it had been sitting in a warehouse for months. Dust, cobwebs, skuffs etc. It's for the outdoors so not a huge deal but for something this price it should come pristine.

Amazing product!

Perfect for our backyard, everyone raves about it!

The staff was friendly and knowledgeable, and they helped me find the perfect fireplace for my client needs

Good quality

I was impressed with the variety of fireplaces available on this website. The pricing was reasonable, and the shipping was fast. I am very happy with my purchase and will definitely recommend.

The ordering process at this store was easy, and the shipping was fast.

I've been using this fireplace for a few weeks now, and I must say, it has exceeded all my expectations.


I had my eye on this fire place for quite some time, and I finally took the plunge and made the purchase. It was the best decision I've made for my indoor space. The flame's intensity and warmth are adjustable, making it perfect!

I appreciate the easy assembly and low-maintenance.

I've been using this fire pit for a few weeks now, and I must say, it has exceeded all my expectations. The flame is bright, warm, and creates a beautiful display that's both calming and inviting.

I was looking for a fire pit that wouldn't take up too much room in my small yard and I found exactly what I was looking for with this product. The compact design doesn't compromise on the flame's brightness or warmth, and I appreciate the easy assembly and low-maintenance upkeep

It's become the centerpiece of my outdoor living space and I couldn't be happier with my purchase."

I was impressed with the quality of this fire bowl from the moment I took it out of the box. The attention to detail and craftsmanship are evident, and the flame it produces is nothing short of mesmerizing

I had a wood-burning fire pit before, but switching to this gas fire pit has made my life so much easier. No more hauling firewood, dealing with sparks or smoke, and cleaning up ashes. The flame is just as beautiful, and I love being able to control the intensity with the touch of a button

I recently acquired this gas fire pit and I must say, it's been a game-changer for my evenings at home. The sleek and modern design complements my patio's aesthetic perfectly

They're heavy, sturdy and hold up well in any weather

This gas fire pit is an excellent value for the price

Absolutely gorgeus.
Fits perfectly with my backyard

Awesome fire pit. Arrived with a small chip and I sent a message along with a picture and they sent me a repair kit that fixed the issue perfectly.